You just started a new project with a different supervisor. A supervisor from your previous project has been assigned to the team as a non-supervisory resource and immediately challenges all decisions of the current supervisor. How should you resolve this conflict?
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Correct answer: Communicate with the resource on the roles and responsibilities of this project.
Why this is the answer
The most effective way to resolve this conflict is to communicate with the resource about their current role and responsibilities on this project. This addresses the root cause of the behavior, which is likely a misunderstanding or difficulty adjusting to a new reporting structure. Clearly defining expectations helps the individual understand their position and the current supervisor's authority. Ensuring the new supervisor takes the lead when challenged is a reactive measure that doesn't address the underlying issue and could escalate the conflict. Giving the team time to work through the issues is passive and allows the disruptive behavior to continue, potentially harming team morale and project progress. Immediately removing the resource is an extreme measure that should only be considered after other conflict resolution techniques have failed, as it can be costly and detrimental to team dynamics.
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