You manage Windows devices with Intune and have 100 machines from departed employees that must be repurposed by wiping user data and apps with minimal admin effort. Which action should you take?
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Correct answer: Perform a Windows Autopilot reset on the devices..
Why this is the answer
Performing a Windows Autopilot reset is the most efficient solution for repurposing devices from departed employees. This action removes user data, user-installed applications, and user profiles, while maintaining the device's enrollment in Intune and its Azure AD join state. This allows the device to be quickly provisioned for a new user with minimal administrative effort, as it retains its management configuration. Deploying a new configuration profile would not remove existing user data or applications. An in-place upgrade would update the operating system but not wipe user data. A clean installation of Windows 11 would achieve the desired wipe but requires significantly more administrative effort and time compared to an Autopilot reset, as it would necessitate re-enrollment and re-configuration from scratch.
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