Your company uses a CRM to store sensitive customer data. How can you ensure data security and trust?
Choose an answer
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Correct answer: By setting access controls to limit data to only authorized users.
Why this is the answer
Customer trust depends on controlling who can view, edit, export, or manage sensitive CRM information. HubSpot uses user permissions to limit access based on each user’s role and responsibilities. This supports responsible data handling by reducing unnecessary exposure of customer records. Access controls also make security easier to maintain because permissions can be reviewed and adjusted as roles change.
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