Your customer is reporting that users can enable Bluetooth, despite having set a company-wide policy that should disable Bluetooth. Which of the following would you choose to troubleshoot this policy issue? Select the two correct answers.

To troubleshoot a policy issue where Bluetooth is enabled despite a disabling policy, you should first "Set device policies." This allows you to review the specific policy configuration applied to the devices to ensure Bluetooth disablement is correctly configured and deployed. Secondly, "Select OS version/device" is crucial because policy enforcement can vary based on the Android OS version and the device manufacturer's implementation. An older OS or a specific device model might not fully support or correctly interpret the Bluetooth restriction. "Set managed config" is for configuring application settings, not device-wide policies. "Provision device" is the initial setup process and doesn't directly address a policy enforcement issue on an already provisioned device.