Your organization uses ServiceNow for change management. You must ensure a change request is processed before any components are deployed to the production environment. What are two ways to integrate ServiceNow into the Azure DevOps release pipeline? (Select two.)

To ensure a change request is processed before deployment to production, configuring a pre-deployment gate before the Prod stage is a direct and effective solution. This gate can be set up to query ServiceNow for the status of a change request, pausing the pipeline until approval is granted. Similarly, configuring a post-deployment gate after the QA stage can also enforce the ServiceNow change management process. This gate would ensure that after successful QA, the pipeline waits for a ServiceNow change request to be approved before proceeding to subsequent stages, such as production. While calling ServiceNow APIs directly via deployment controls is technically possible, using pre- and post-deployment gates offers a more integrated and manageable approach within Azure DevOps, specifically designed for such external approvals and checks.