All of following are appropriate ways you can encourage folks to fill out your feedback surveys EXCEPT:

Offer incentives like a five dollar gift card

Keep your surveys short and to the point

Email customers daily until they fill out the survey

Offer surveys via multiple channels


Certification program: 👉 HubSpot academy certification exams

Explanation: All of the following are appropriate ways you can encourage folks to fill out your feedback surveys except emailing customers daily until they fill out the survey. While offering incentives, keeping surveys concise, and providing multiple channels for survey completion are effective strategies to increase survey participation and response rates, bombarding customers with daily emails until they complete the survey is not recommended. Such an approach can be perceived as intrusive, spammy, and may lead to customer annoyance or dissatisfaction. Instead of fostering genuine engagement and feedback, it risks alienating customers and undermining the credibility of the survey process. To encourage survey participation effectively, businesses should respect customers’ time and preferences, provide clear value propositions or incentives for participation, and offer flexibility in survey completion without resorting to tactics that could potentially harm the customer experience. Therefore, the correct answer is ‘Email customers daily until they fill out the survey.’

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