Select all that apply. Which of the following is a difference in the way developers and users interact with the CRM?

Developers focus on the object API endpoints, while customers focus on the object records.

Developers use batch calls for large amounts of data, while users use the Import GUI.

Developers can use GraphQL to call CRM data in an email or webpage, while users can use personalization tokens.

Developers can delete CRM content using the HubSpot CLI, while users can delete from the object list view.


Choose an option to see if it’s correct. Check the explanation below.

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Explanation: Select all that apply. Which of the following is a difference in the way developers and users interact with the CRM?


Explanation: The selected answers are correct because they highlight key differences in how developers and users interact with the CRM (Customer Relationship Management) system. Firstly, developers typically interact with the object API endpoints, which provide programmatic access to CRM data and functionalities, allowing them to perform various operations such as creating, updating, and retrieving records. In contrast, customers or users primarily focus on interacting with the object records themselves within the CRM interface to manage their data and workflows. Secondly, developers often utilize batch calls, which enable the efficient processing of large volumes of data, whereas users may prefer using the Import GUI (Graphical User Interface) provided by the CRM platform for simpler and more user-friendly data import processes. Lastly, developers have the flexibility to use GraphQL, a query language for APIs, to call CRM data dynamically in emails or webpages, providing more customized and dynamic content experiences. On the other hand, users can leverage personalization tokens within the CRM platform to personalize communication and content based on specific contact or company details. The unselected option about developers deleting CRM content using the HubSpot CLI and users deleting from the object list view is incorrect because developers and users typically have similar capabilities for deleting CRM content directly within the CRM interface, and the method mentioned for developers using the CLI is not specific to developer interactions with the CRM. Therefore, the selected answers accurately illustrate the differences in how developers and users interact with the CRM system, focusing on their respective roles, tools, and methods for managing CRM data and workflows.
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