True or false? A timeline event can be associated with zero contacts.

True

False


Choose an option to see if it’s correct. Check the explanation below.

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Explanation: True or false? A timeline event can be associated with zero contacts.


Explanation: The correct answer is **False**. In most CRM systems and organizational contexts, a timeline event is typically a record of a specific interaction, communication, or activity related to a contact, customer, or prospect. Therefore, it is essential for a timeline event to be associated with at least one contact to accurately reflect the interaction it represents. This association ensures that the event is linked to the appropriate individual or entity within the CRM system, allowing for effective tracking of interactions and fostering a comprehensive understanding of the relationship history between the organization and its contacts. If a timeline event could be associated with zero contacts, it would undermine the purpose of the CRM system, which is to centralize and organize information about customer interactions and engagements. Thus, the statement is false because a timeline event should always have at least one associated contact to maintain the integrity and relevance of the data within the CRM system.
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