What’s the sales manager’s role in the first phase of a sales training, when the team is learning something new?

Designing and delivering the training to the sales team

Ensuring all team members are present and actively engaged while the training is taking place

Ensuring the selected topics are presented in a way that will drive improvements to the way the sales team executes the sales process

Leading by example in attending and participating in the training


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Explanation: What’s the sales manager’s role in the first phase of a sales training, when the team is learning something new?


Explanation: The correct answer is **Ensuring the selected topics are presented in a way that will drive improvements to the way the sales team executes the sales process.** In this phase of sales training, the sales manager plays a crucial role in guiding the direction and focus of the training sessions to ensure that they align with the specific needs and objectives of the sales team. Rather than solely delivering the training or merely ensuring attendance, the manager's responsibility is to strategically shape the content and delivery methods to drive meaningful improvements in the execution of the sales process. This involves identifying key areas for development, selecting relevant topics, and ensuring that the training materials and methods are effective in imparting the necessary knowledge and skills. By taking an active role in shaping the training content to address specific challenges and opportunities within the sales team, the manager can maximize the impact of the training program and facilitate tangible improvements in sales performance. Additionally, the manager's involvement demonstrates leadership commitment to the training initiative, which can inspire greater engagement and participation from the sales team, ultimately leading to more successful outcomes.
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