True or false? You should only ask a customer to become an advocate over the phone.

True

False


Choose an option to see if it’s correct. Check the explanation below.

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Explanation: True or false? You should only ask a customer to become an advocate over the phone.


Explanation: False. You should not limit asking a customer to become an advocate to only over the phone. While phone calls can be a valuable opportunity to engage with customers personally and make a direct request for advocacy, there are numerous other channels through which you can encourage and facilitate advocacy. These channels include email, social media, in-person interactions, and even within your digital platforms such as your website or app. Each channel offers its own unique advantages and can be leveraged based on the customer's preferences and the nature of your relationship with them. For instance, email provides a written record and allows customers time to consider the request, while social media can amplify advocacy efforts by reaching a broader audience. By diversifying the channels through which you solicit advocacy, you can maximize your chances of success and ensure that you are reaching customers where they are most receptive. Therefore, the correct answer is False.
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