True or false? When writing custom feedback surveys, use a variety of open-ended and closed-ended questions.

True

False


Choose an option to see if it’s correct. Check the explanation below.

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Explanation: True or false? When writing custom feedback surveys, use a variety of open-ended and closed-ended questions.


Explanation: True. When writing custom feedback surveys, it's best practice to use a combination of open-ended and closed-ended questions. Closed-ended questions, such as multiple-choice or Likert scale questions, provide respondents with predefined answer options and are useful for collecting quantitative data that can be easily analyzed and compared. They offer structure and consistency to the survey responses, making it simpler to identify trends and patterns. On the other hand, open-ended questions allow respondents to provide free-text responses, expressing their thoughts, opinions, and experiences in their own words. These responses can offer rich qualitative insights, providing context, depth, and nuance to the quantitative data collected through closed-ended questions. By incorporating both types of questions into a feedback survey, you can gather a comprehensive range of feedback that captures both the breadth and depth of respondent perspectives. This balanced approach enables you to derive actionable insights and make informed decisions based on the feedback received. Therefore, the correct answer is True.
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