If you've never set up service reports in HubSpot before, start with _________.

The report builder

The report library

Service analytics

The report customizer


Choose an option to see if it’s correct. Check the explanation below.

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Explanation: If you’ve never set up service reports in HubSpot before, start with _________.


Explanation: The correct answer is "Service analytics." When initiating the setup of service reports in HubSpot for the first time, beginning with Service Analytics is the most efficient approach. Service Analytics provides users with pre-built reports that offer valuable insights into various aspects of customer service performance, such as ticket volume, resolution times, and customer satisfaction scores. These out-of-the-box reports are designed to offer immediate visibility into key metrics and trends, allowing users to quickly grasp how their service team is performing without the need to create custom reports from scratch. By starting with Service Analytics, users can gain a comprehensive understanding of their service operations, identify areas for improvement, and make data-driven decisions to enhance customer satisfaction and efficiency. Additionally, Service Analytics serves as an excellent foundation for users who may later want to delve deeper into custom reporting using the Report Builder. Therefore, leveraging Service Analytics as the initial step in setting up service reports in HubSpot streamlines the process and empowers users to optimize their service delivery effectively.
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