With Service Hub, you can complete all of the following tasks EXCEPT:

Gather intake

Route tickets

Monitor all social media

Respond to support inquiries


Choose an option to see if it’s correct. Check the explanation below.

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Explanation: With Service Hub, you can complete all of the following tasks EXCEPT:


Explanation: With Service Hub, you can complete all of the listed tasks except for **monitoring all social media**. Service Hub is a customer service software provided by HubSpot that streamlines various customer service processes, such as gathering intake, routing tickets, and responding to support inquiries. Gathering intake involves collecting relevant information from customers to better understand their needs or issues, while routing tickets ensures that customer inquiries are directed to the appropriate support personnel for efficient resolution. Responding to support inquiries is a fundamental aspect of customer service, where agents address customer concerns and provide assistance to resolve their issues effectively. However, monitoring all social media is not a feature typically associated with Service Hub. While Service Hub may integrate with social media platforms to some extent, its primary focus is on managing customer service inquiries and interactions across different channels such as email, chat, and phone. Social media monitoring, on the other hand, usually involves tracking brand mentions, customer feedback, and relevant conversations on social media platforms, which may require specialized tools or dedicated social media management platforms. Therefore, while Service Hub enhances various aspects of customer service management, it may not encompass comprehensive social media monitoring functionalities, making this the correct answer option.
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