You should conduct buyer persona interviews with all of the following people EXCEPT:

Your customers.

Prospects actively going through the sales cycle.

People who never considered your solution.

People who considered your solution, but chose a competitor.


Choose an option to see if it’s correct. Check the explanation below.

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Explanation: You should conduct buyer persona interviews with all of the following people EXCEPT:


Explanation: The correct answer is **Prospects actively going through the sales cycle**. While conducting buyer persona interviews is essential for understanding the motivations, pain points, and preferences of various customer segments, interviewing prospects actively going through the sales cycle may not be the most appropriate approach. At this stage, prospects are likely engaged in decision-making processes and may feel pressured or hesitant to provide candid feedback. They might be more inclined to share information that aligns with their current interactions with the company or with their expectations of the sales process, which may not accurately reflect their broader needs or experiences. Instead, it's more beneficial to conduct interviews with existing customers, as they can provide insights based on their actual experiences with the product or service. Additionally, interviewing people who never considered the solution or those who chose a competitor can offer valuable perspectives on the competitive landscape, objections, and areas for improvement. By focusing on a diverse range of interview participants, companies can gather comprehensive insights to inform their marketing strategies, product development efforts, and customer experience initiatives, ultimately driving better alignment with target audiences and improving overall business outcomes.
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