If a lead calls you in response to a voicemail you left, what should you do?

Ask questions about their budget and authority to make sure they're a qualified lead.

Skip the connect call and transition immediately into an explore call.

Run the connect call as you would have if they had answered the phone when you initially called.

Move the conversation to email to make it more convenient for them.


Choose an option to see if it’s correct. Check the explanation below.

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Explanation: If a lead calls you in response to a voicemail you left, what should you do?


Explanation: The correct answer is to **Run the connect call as you would have if they had answered the phone when you initially called**. When a lead calls back in response to a voicemail, it presents an opportunity to establish a connection and continue the conversation in a meaningful way. By conducting the connect call as planned, sales professionals can build rapport, understand the lead's needs and objectives, and provide relevant information or assistance. This approach allows for a personalized interaction tailored to the lead's response, fostering engagement and advancing the sales process. Additionally, maintaining consistency in the approach ensures a seamless transition from voicemail outreach to live conversation, maximizing the effectiveness of the communication and increasing the likelihood of a positive outcome.
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