Which of the following is an example of friction?

Manual data entry

Automatic data entry

Happy customers

Pipeline meetings


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Explanation: The correct answer is Manual data entry. In the context of the flywheel model, friction represents any inefficiencies or obstacles that hinder the smooth operation of your business processes and impede the generation of positive momentum. Manual data entry, for example, introduces friction by consuming valuable time and resources that could be better allocated to more productive tasks. It is prone to errors, delays, and inconsistencies, leading to inefficiencies in data management and decision-making processes. These inefficiencies slow down the momentum of your business and create friction that inhibits growth and success. By reducing or eliminating manual data entry through automation or streamlined processes, businesses can minimize friction and optimize their operations, allowing the flywheel to spin more smoothly and accelerating progress towards their goals. Therefore, manual data entry serves as a clear example of friction within the flywheel framework, highlighting the importance of identifying and addressing such obstacles to foster continuous growth and improvement.

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