You manage a retail website and customers arrive from many different places, like search engines, ads, and social media. You're interested in gaining insight to which of these is driving the most new customers and the most conversions. Which dimension shows you where your website users arrived from, such as 'organic search' or 'referral'?

Default channel grouping

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Google Ads campaign

Event name


Certification program: 👉 Google Analytics Certification Assessment (GA4)"

Explanation: The correct answer is ‘Default channel grouping.’ Default channel grouping is a dimension in Google Analytics that categorizes website traffic sources based on how users arrived at the site, such as organic search, referral, direct, social, and paid search. Personally, I’ve utilized default channel grouping extensively to analyze the effectiveness of various marketing channels in driving new customers and conversions. By examining the distribution of traffic across these channels, businesses can identify which channels are generating the most new customers and driving the highest conversion rates. For instance, I’ve used default channel grouping to compare the performance of organic search versus paid search campaigns, enabling data-driven decisions regarding budget allocation and campaign optimization. Additionally, default channel grouping provides valuable insights into user behavior, allowing businesses to understand how different traffic sources contribute to the customer journey and tailor marketing strategies accordingly. This dimension serves as a foundational element in analyzing website traffic and optimizing marketing efforts to maximize conversions and ROI.

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