Your customer, an advertising agency, wants to create automated rules in Search Ads 360 for all the campaigns associated with their agency--but they can't see all their campaigns. What's one reason this might be happening?

Some accounts are managed within manager accounts, and you have submanager account access.

All accounts are managed within submanager accounts, and you have submanager account access.

Some accounts are managed within manager accounts, and you have campaign access.

All accounts are managed within campaigns, and you have campaign-only access.

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Explanation: One reason your customer, the advertising agency, might not be able to see all their campaigns when attempting to create automated rules in Search Ads 360 is that “some accounts are managed within manager accounts, and they have submanager account access.” The hierarchical structure of manager accounts and submanager accounts can limit visibility. If certain campaigns are managed within manager accounts, and the agency has submanager account access, they may not have full visibility into all campaigns. This access restriction ensures a controlled and organized account management structure, with different levels of access based on the account hierarchy. Unlike options involving campaign-only access or submanager-only access, the correct answer highlights the specific scenario where some accounts are managed at a higher level within manager accounts, impacting the agency’s visibility into all campaigns.

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If an advertising agency is unable to see all the campaigns associated with their account in Search Ads 360 when attempting to create automated rules, there could be several reasons for this issue. One potential reason is that the agency’s access permissions within the platform are limited or incorrectly configured. Search Ads 360 allows account administrators to define user roles and permissions, granting access to specific campaigns, advertisers, or features based on the user’s role and responsibilities. If the agency’s access permissions are not properly set up, they may not have visibility or control over all the campaigns within their account.

Another possible reason for the agency’s inability to see all campaigns could be related to the account structure or hierarchy within Search Ads 360. The platform supports hierarchical management of campaigns, allowing advertisers to organize campaigns into nested levels such as advertisers, engine accounts, and campaigns. If campaigns are organized under different advertisers or engine accounts within the agency’s hierarchy, they may not be visible to all users by default. In such cases, adjustments to the account structure or permissions settings may be necessary to ensure that the agency can access and manage all campaigns effectively.

Additionally, discrepancies or inconsistencies in campaign naming conventions or labeling practices could contribute to the agency’s difficulty in locating all their campaigns. If campaigns are not labeled or named consistently across the account, it may be challenging for users to identify and access the campaigns they need to manage. Implementing standardized naming conventions and labeling protocols can help streamline campaign management processes and ensure that all campaigns are easily identifiable and accessible to the agency’s team members.

Furthermore, it’s essential to consider the possibility of technical issues or glitches within the Search Ads 360 platform that may be affecting the visibility of campaigns. Temporary outages, synchronization errors with external advertising platforms, or other technical issues could result in campaigns not being displayed correctly within the platform. In such cases, reaching out to Search Ads 360 support or technical assistance may be necessary to resolve the issue and restore access to all campaigns.

In conclusion, if an advertising agency is experiencing difficulties in seeing all the campaigns associated with their account in Search Ads 360 when attempting to create automated rules, it’s crucial to investigate potential reasons such as access permissions, account structure, naming conventions, and technical issues. By addressing these factors and ensuring that account settings are properly configured, the agency can streamline campaign management processes and effectively leverage automated rules to optimize their advertising efforts.

Your customer, an advertising agency, wants to create automated rules in Search Ads 360 for all the campaigns associated with their agency--but they can't see all their campaigns. What's one reason this might be happening?

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