Android Enterprise Expert Certification Exam Answers

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Below you’ll find some selected questions from the latest real certification exam. You can get an idea about the exam format and prepare for it smarter. Need all exam questions with answers? Consider downloading our file.

“A few years ago Google initiated Project Treble to further improve how Android was updated and secured. Which of the following statements correctly describes how Project Treble contributes to device security?”

How do you create allowlist for public applications into your organization?

“Android provides flexibility to the ecosystem, which allows OEMs to build exclusive features on top of what Android provides. For example, ABC mobile is an OEM that has developed specific enterprise features built-in to the device, to differentiate their devices from another brand. However, one of the key challenges is the need for other ecosystem partners (like EMMs) to integrate these features, so they can be managed by the IT Admin (customer). What requirements need to be fulfilled by the OEM and/or the other ecosystem partners to address this challenge?”

“Nicky explains that Android is flexible and there are a few options for enterprises to host and publish their corporate applications on managed devices with managed Google Play. Which one of the following hosting and publishing methods are NOT supported by managed Google Play?”

“Tomoka, the IT consultant, is explaining to one of their customers that starting from Android 10, Android devices must use File Based Encryption and are no longer able to use Full Disk Encryption, File Based Encryption provides better security capability. Do you know how File Based Encryption works?”

“A customer is asking about blocking applications installation policy on Android devices. Which is the best answer pertaining to the blocking application policy?”

“Gathering data is one of the crucial steps that provides useful information for the IT Admin. Which data source provides the IT Admin with the device make/model, a list of apps on the device, app permissions and network information?”

An Independent Software Vendor (ISV) has developed and distributed a private application to multiple customers. They are now in the process of distributing the application to an additional customer, but they are unable to. What could be causing this?

Let’s take a look at this log: -. Search and find information about Google Messages application in the given log. Which one below is CORRECT information about Google Messages application from the given log? Copy and paste this URL in your browser to open the bug report -

What is “user 10” from the Android bug report log?

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“Acme inc. needs one of their applications to be able to communicate across work profile boundaries, they heard that Google has released this feature recently, however they are not sure about the minimum OS version that supports this feature. As the solution consultant, would you be able to tell Acme inc. what is the minimum OS version that supports this feature?”

“Let’s take a look at the following log snippet:

Build: PQ3A.190801.002
Build fingerprint: 'google/taimen/taimen:9/PQ3A.190801.002/5670241:user/release-keys'
Bootloader: TMZ20r
Radio: g8998-00008-1902121845
Network: (unknown)
Kernel: Linux version 4.4.169-g09a041b17c60 (android-build@abfarm700) (Android clang version 5.0.300080 (based on LLVM 5.0.300080)) #1 SMP PREEMPT Wed Jun 5 22:23:19 UTC 2019

Which of the following statements is CORRECT, based on the log snippet above?”

Users are reporting that they cannot connect to their company’s WiFi. Which of the following pieces of information should be collected to eliminate the “Set device policies” watchpoint?

A new customer is looking to enroll dedicated devices running Android 7.0. Which methods of provisioning could they use to enroll the devices? Select the three correct answers.

A customer reaches out to you with a specific set of requirements for their device management. They have requested your help selecting an EMM. What Android resources would you leverage to help them finding the EMM that best fits their needs?

Skyline LTD is an Microsoft 365 customer, who is looking to deploy 1000 devices on Android Enterprise. You need to advise them on the best choice of identity model before they can move forward with their deployment. What identity model would you recommend, according to Google best practices?

Users are reporting that Gmail won’t sync mail from their Microsoft Exchange account. What could be the cause of this?

Your customer has a newer version of one of their private apps, and they would like to test the updated version with a small group of users (<100) before a full rollout. What is the best way for them to test the newer version of the application?

Your customer is planning their migration from Device Admin to Android Enterprise, and they have some questions around VPN configuration. Which of the following is one advantage that Android Enterprise has over Device Admin when configuring a VPN?

You’re an IT admin, and you want to initiate the trial of an app developed by an Independent Software Vendor (ISV). What identifier must be provided to the ISV for them to grant access to the application within your company’s managed Google Play?

A VPN provider is looking to offer better support for their Android customers who are migrating from Device Administrator to Android Enterprise. Their customers have previously been complaining that their application has not been receiving the configurations to resolve the VPN host. What is Google’s suggested best practice to support this functionality?

Your customer would like to enroll several hundred Nexus 6P devices as fully managed as quickly as possible. These devices run Android 6.0 out of the box. Which of the following enrollment methods would you recommend the customer use to complete provisioning as quickly as possible?

An IT Admin notices that enrollment consistently fails when updating Google Play services over Wi-Fi. This issue occurs during deployment, on a variety of different devices. The Admin notes that when the devices are on cellular data, enrollment is successful. What next step would you take to try to resolve this issue?

Users are reporting an issue on their devices. You ask your customer to pull some logs from an affected device, but their device policy is preventing them from capturing the requested logging. Which of the following policies enables/disables a user’s ability to generate Android bug reports?

Users are reporting that they are seeing the consumer Play Store on their fully managed work devices. Which of the following would be valid troubleshooting steps for this issue? Select the two answers that apply.

Some users are complaining that they cannot add their personal Gmail account to their fully managed devices. Why might this be the case?

Your EMM, who uses a Custom DPC, doesn’t have a settings toggle that you notice has been available since 7.0 as per the developer documentation. What is the best next step to get access to that feature?

Your customer has previously been using a containerized solution on Device Administrator, and they are planning their migration to Android Enterprise. One of the customer requirements, coming from their IT team, is to set and enforce a security challenge for their BYOD users within the work profile that is separate and has different requirements from the device security challenges. Taking into account this requirement, what would you recommend?

One of your customers is concerned about security on their Android devices, specifically in regards to key generation, key import, signing & verification services. Which of the following security features of Android can you leverage as a good starting point for your conversation?

Some users are reporting that they cannot connect to the corporate WiFi. You notice in your EMM console that your WiFi certificate has failed to install on the affected devices. What might be the cause of this?

One of your customers is reporting that a subset of their devices is not getting provisioned correctly through QR code. You need to help them troubleshoot this issue. Which of the following areas should you look into when troubleshooting a provisioning issue? Select the two correct answers.

What are the benefits of using Android Enterprise over Device Admin? Select the two correct answers.

What is one of the advantages of an OEM leveraging ‘OEMConfig’ for application development? Select the correct answer.

Your customer is reporting that users can enable Bluetooth, despite having set a company-wide policy that should disable Bluetooth. Which of the following would you choose to troubleshoot this policy issue? Select the two correct answers.

You’re provisioning dedicated devices, and notice that lock task mode policy is failing to apply on a subset of them. Which of the following tools would it be appropriate to use to troubleshoot the problematic devices?

A customer has developed a private application that is targeting API level 23 (Android 6.0). What will be the expected behaviour when they attempt to upload their app to Google Play?

A customer is uploading a new application to Google Play and wants to reuse the Application ID of another unlisted app. What is the expected behavior?

Your customer is reporting that some users can enable Bluetooth, despite having set a company-wide policy that should disable Bluetooth. Referring to the UserManager developers’ documentation, in which version of Android was support for disabling Bluetooth introduced?

Users reported that an app is crashing when launched from the work profile. What two pieces of information are critical to collect when escalating to the app developer?

Your customer is reporting that applications on a group of their devices are not updating consistently. You want to advise them on Android best practices around managing app updates from the Play Store. Which of the following are two of the default guidelines for updates to happen promptly? Select the two correct answers.

Your customer wants to ensure that their corporate browser always goes through VPN, but at the same time, they want to implement the best configuration to reduce unnecessary traffic over the corporate VPN. What VPN configuration would best fit the customer’s specific requirements?

Your customer is provisioning devices via zero-touch enrollment deploying multiple configurations. They report that a group of devices is not enrolling automatically into their EMM, while other devices have enrolled successfully. You have already confirmed that the devices are listed in the zero-touch console. The end-user reports seeing an EMM-branded screen on the device, but is unable to login. What would be the next troubleshooting step you would advise?

An OEM is looking to build new devices that will support a large enterprise customer, who wants to be able to leverage Android Enterprise functionality to manage their devices. What is the minimum requirement they need to comply with to support Android Enterprise?

You are uploading an APK via the managed iFrame, the APK uploads successfully. You go to the managed Play Store, the next day, to begin the app distribution process only to find the app removed from the store. What would be the reason for this?

Which API can EMMs use to deploy apps via Managed Google Play? Select the two answers that apply.

A customer reported that their applications are not being installed silently on their users’ devices. Which of the following troubleshooting areas should you consider when working on an “application install” issue? Select the two correct answers.

You are planning the staging of a large quantity of devices prior to distributing them to their final destination. Which of the following items should you be wary of when staging a large number of devices in one space?

Your customer is deploying devices that will be used at a university. One of the requirements is to monitor traffic for unauthorized content. They wish to implement SSL inspection to fulfill this requirement. What would be your recommendation based on Google’s best practices?

An Independent Software Vendor (ISV) has developed a private app for your customer. They uploaded it through the Google Play developer console, but your customer does not see it in their managed Google Play store. After doing some troubleshooting, you realize that the ISV has not correctly assigned the app in the Google Play console. Which of the following identifiers should you provide to the ISV so that they can assign the app correctly?

Your customer is deploying Android Enterprise on their Android 11.0 devices. They are in the process of testing their private apps on the new devices, and one of their applications is throwing exceptions. The same application appears to work correctly on Android 8.0 devices. How would you explain this behavior?

Your customer is trying to enroll Pixel 3 phones using zero-touch enrollment. Despite the device having an active connection to WiFi or data, the DPC isn’t downloading. Which is the appropriate troubleshooting step to take next?

One of your users is experiencing issues with their device. As their IT Admin, you need to retrieve the logs from the affected devices to troubleshoot this issue. Which one of the following approaches should you take, according to Google’s best practices?

What section of a bug report tells you if there is a work profile on the device?

Which of the following is a reason to choose Android Enterprise over Device Admin?

What API level corresponds with Andorid 11.0?

What is Fully Managed Device management mode?

“An in-house software developer of a company created two separate applications for two different purposes: User Acceptance Test (UAT) and a Production version. They need to publish the UAT version to a separate group of people within the organization, and there is no requirement for them to test the UAT and production version at the same time/side-by-side in the same device. They uploaded both applications in managed Google Play so their users can choose/install the version that they want. Do you think this is the best approach to test and publish applications in Managed Google Play?”

“A company policy requires no camera usage within the R&D center area. One day an IT admin finds that a BYOD device didn’t get its camera disabled in the main profile (personal space). The device in question is a personal device, owned by the employee, running Android 7 and enrolled with EMM with a work profile installed. What is the most likely cause of this?”

“An IT Admin asked to test a private application that was developed by a 3rd party ISV vendor to a certain group of testers within the organization. With Android Enterprise, what are the right steps/plan to execute this activity?”

“What are two key benefits or features from the list below that you would highlight to customers that are looking to deploy public or private applications via managed Google Play? " Select All Correct Responses

“Hector from Horybell Inc. states that “Using managed Google Play is not enough to protect my device from PHAs.”. He does not appear to fully understand how managed Google Play protects devices from PHAs. As a solutions consultant, which of the following statements might you use to respond to Hector’s objection above?”

An ISV (Independent Software Vendor) wants to build a data loss prevention solution in their existing EMM, one of the features is to control clipboard data transfer between the personal side and the work profile. Which policy can they use to implement this feature?

Which section of a bug report tells you about application information/policies?

“Please take a look at below Log snippet:

Owner Services:
User: 0
com.google.android.apps.work.clouddpc/.vanilla.services.admin.CloudDeviceAdminService [bound] [connected]
Next backoff(sec): 3600
Enabled Device Admins (User 0, provisioningState: 3):
com.google.android.apps.work.clouddpc/.receivers.CloudDeviceAdminReceiver:
userRestrictions:
ensure_verify_apps
no_add_managed_profile
no_install_apps

What information can you find from the above log snippet?”

“Kernel address space layout randomization (KASLR) is one of the security features introduced in Android.

How does KASLR work?”

Based on this app package name: com.google.android.apps.chromecast.app what is the corresponding Application?

What two methods can you use to generate bug reports from devices? Select All Correct Responses

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