Microsoft Advertising Retail Certification Exam Answers

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The Microsoft Advertising Retail certification program is an excellent opportunity for marketers to deepen their understanding of running effective shopping campaigns on the Microsoft Advertising platform. This certification is designed to provide a comprehensive overview of the tools and strategies necessary to optimize shopping ads, targeting, and bidding strategies. It covers essential topics such as setting up shopping campaigns, managing product listings, and using advanced bidding options like Target ROAS, Maximize Clicks, and Enhanced CPC. By obtaining this certification, professionals can demonstrate their proficiency in leveraging Microsoft Advertising to drive e-commerce success, making them valuable assets to any digital marketing team.

Passing exams is not a workout. Multiple attempts won’t make you stronger.

From personal experience, preparing for and passing the Microsoft Advertising Retail certification exam was a rewarding journey. The exam itself tests both theoretical knowledge and practical application, ensuring that candidates are well-versed in the platform’s capabilities. I found that the key to success was not just understanding the technical aspects but also knowing how to apply these strategies in real-world scenarios. The certification process helped me refine my approach to managing shopping campaigns, making me more confident in my ability to achieve business goals through targeted advertising efforts.

To anyone preparing for the Microsoft Advertising Retail certification exam, I highly recommend using our comprehensive guide. This resource includes a wide array of questions, detailed answers, and thorough explanations that mirror the actual exam content. The guide is structured to help you grasp complex concepts and develop a practical understanding of the material. By studying with our guide, you’ll gain valuable insights and practice, significantly boosting your chances of passing the exam on your first attempt. Invest in your professional development with this certification, and take advantage of our guide to ensure you’re well-prepared to excel in the exam and beyond.

Get familiar with real certification exam questions. Learn Smarter. Google Display Ads certification assessment.

Contoso Pet Supplies wants to run a report that shows negative keywords and the products they are preventing from showing.Which report should they run?

  • Product match count report
  • Website URL report
  • Search term report
  • Product negative keyword conflict report

Explanation: The Product negative keyword conflict report is the correct option because it specifically highlights the negative keywords that are preventing certain products from being shown in an advertising campaign. This report provides a clear view of any conflicts between negative keywords and product ads, allowing Contoso Pet Supplies to see which keywords are restricting their products from appearing in search results. Unlike other reports, such as the product match count report or search term report, the product negative keyword conflict report focuses on the impact of negative keywords on product visibility, making it the most suitable choice for identifying keyword conflicts that affect product ad performance.

Your shopping feed file expires after 30 days unless refreshed or updated.

  • True
  • False

Explanation: The statement is True because shopping feed files are typically set to expire after 30 days unless they are refreshed or updated. This expiration period ensures that the feed contains up-to-date product information, such as availability, pricing, and other attributes, which is crucial for accurate advertising and listing. If the feed is not refreshed or updated within the 30-day period, it may lead to errors or outdated information being shown in the advertising platform, which could negatively affect the performance of the shopping campaign. Therefore, regular updates to the feed are necessary to maintain its validity and ensure the smooth running of the campaign.

A brand advertiser has strong ROAS on a retail media campaign but wants to get more value still. If the campaign is not capped by budget, what are the best optimization strategies to apply?

  • Target all eligible products
  • Iincrease the campaign bids by 10%
  • Increase the daily budget

Explanation: The selected answer options are Target all eligible products, Increase the campaign bids by 10%, and Increase the daily budget because they all focus on strategies that can drive additional value in a campaign that is already performing well with a strong ROAS and is not constrained by budget. By targeting all eligible products, the advertiser can broaden the reach of their campaign, capturing more potential sales opportunities across a wider range of products. Increasing the campaign bids by 10% can improve ad visibility and positioning, helping to capture more high-value impressions and clicks, ultimately leading to higher conversions. Finally, increasing the daily budget allows the campaign to scale, ensuring that the advertiser doesn’t hit a cap on impressions and clicks, enabling the campaign to continue delivering results without interruption. Together, these strategies allow for continued growth in campaign performance and maximize the potential return on investment.

Contoso Candies wants to change its store name in the Microsoft Merchant Center. Who can amend the store name?

  • Contoso Candies and support
  • Microsoft Advertising support team
  • No one can change a store name after it is created
  • Only Contoso Candies

Explanation: The selected answer option Microsoft Advertising support team is correct because the store name in the Microsoft Merchant Center cannot be directly edited by the merchant (Contoso Candies) after it has been set. Instead, any changes to the store name must be made by the Microsoft Advertising support team. This is a policy in place to ensure consistency and accuracy in the data within the system. Therefore, the merchant would need to contact Microsoft Advertising support to request the store name change, and the support team would handle the modification process.

Which of the following are the values of offsite advertising?

  • Retailer are allowed to activate their frst-party customer data to help brand advertisers reach shoppers using third-party properties.
  • Brands can target shoppers at the awareness and consideration stages of the sales funnel
  • Brands interact with shoppers through a retailer’s website, app, or the like.
  • Sponsored Brand is à native advertising solution that promotes your brand and products together.

Explanation: The selected answer options, Retailers are allowed to activate their first-party customer data to help brand advertisers reach shoppers using third-party properties and Brands can target shoppers at the awareness and consideration stages of the sales funnel, are correct because they highlight the main advantages of offsite advertising. Offsite advertising allows retailers to leverage their first-party customer data to target shoppers on third-party properties, enabling brands to reach a broader audience beyond their own platform. This allows for more precise targeting based on customer behavior, enhancing the effectiveness of the campaigns. Additionally, offsite advertising is valuable in reaching shoppers at the awareness and consideration stages of the sales funnel, which are critical for influencing purchasing decisions before the shopper is ready to buy. These stages offer brands an opportunity to build brand awareness and nurture potential customers, ultimately driving them toward conversion.


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Contoso Pet Supplies wants to run a report that shows negative keywords and the products they are preventing from showing.Which report should they run?

  • Product match count report
  • Website URL report
  • Search term report
  • Product negative keyword conflict report

Your shopping feed file expires after 30 days unless refreshed or updated.

  • True
  • False

A brand advertiser has strong ROAS on a retail media campaign but wants to get more value still. If the campaign is not capped by budget, what are the best optimization strategies to apply?

  • Target all eligible products
  • Iincrease the campaign bids by 10%
  • Increase the daily budget

Contoso Candies wants to change its store name in the Microsoft Merchant Center. Who can amend the store name?

  • Contoso Candies and support
  • Microsoft Advertising support team
  • No one can change a store name after it is created
  • Only Contoso Candies

Which of the following are the values of offsite advertising?

  • Retailer are allowed to activate their frst-party customer data to help brand advertisers reach shoppers using third-party properties.
  • Brands can target shoppers at the awareness and consideration stages of the sales funnel
  • Brands interact with shoppers through a retailer’s website, app, or the like.
  • Sponsored Brand is à native advertising solution that promotes your brand and products together.

Smart Shopping Campaigns take precedence over standard shopping campaigns.

  • True
  • False

What are the benefits to opting-in to the automatic item updates in your Microsoft Shopping Campaigns’ feeds?

  • Allows you to keep running your ads for out of stock items.
  • Prohibits running ads for out-of-stock items.
  • Pulls up-to-date product information from your website.

Both Product_Type and Product_Category attributes recognize which sign as their delimiter

  • “<” (Less than)
  • “>” (Greater than)
  • “-” (Hyphen)
  • “_” (Underscore)

Contoso Pet Supplies has noticed a recent dip in impressions in their shopping campaign and want to explore. Where can they do this?

  • Feed issues tab in the store summary page.
  • Store issues tab in the store summary page.
  • Product issues tab in the store summary page.
  • Product performance tab in the store summary page.

Contoso Cameras Inc. is adding a merchant promotion to its ad for 10% off. What clickable text will be added to Contoso Cameras’ ad to highlight the promotion?

  • Special offer
  • Price reduction
  • 10% off
  • Price drop

Contoso Cameras wants to submit local product information for their local inventory ads. How do they do this?

  • By setting up an automated feed from ‘Google my Business’.
  • By creating a local product feed in Microsoft Merchant Center.
  • In the Microsoft User Interface: Import, Product inventory feed.
  • In the Microsoft User Interface: Tools, Shared library, Product inventory feed.

When a new shopping campaign is created, an ad group with a product group is created by default. What type of product group is this?

  • A ‘targeted products’ product group.
  • An ‘all products’ product group.
  • An‘all feeds’ product group.
  • An ‘excluded products’ product group.

Contoso Bikes have forgotten to update, or re-upload, their product feed file. After how long will their feed file expire if it’s not updated or re-uploaded?

  • 1 Day
  • 7 Days
  • 30 Days
  • 60 Days

Brian has a new product and wants to set up a Smart Shopping campaign. What is the correct sequence of steps Brian needs to follow in order to do this?

    1. Create a campaign
    1. Select ‘Sell products from your catalog’
    1. Select ‘Smart Shopping’
    1. Choose your store market
    1. Select ‘Campaign settings’
    1. Create Responsive Ad

Contoso Cameras is seeing that their products are being rejected and want to learn why. Where can they go to find this information?

  • Product Issues tab in the store summary page.
  • Feed tab in the store summary page.
  • Product performance tab in the store summary page.
  • Store issues in the store summary page.

Where do you go in the Microsoft Advertising User Interface to carry out a merchant center import?

  • Import, Import from Google Ads
  • Import, Import from file
  • Merchant Center, Store, Import
  • Merchant Center, Import from Google Ads

When creating a new shopping campaign you select ‘sell products from your catalog’ as your campaign goal. After this you select your campaign subtype, and can choose between Smart Shopping, Standard Shopping, or Dynamic Shopping.

  • True
  • False

Microsoft Shopping Campaigns pull which of the following from the advertiser’s feed?

  • Title
  • Store name
  • Price
  • Image URL

Contoso Kitchens is a company running Sponsored Brands on a home appliance store site. What role does the store site play?

  • Brand advertiser
  • Retailer

When looking at product issues in the store summary, what is the symbol for an error?

  • A red circle
  • An orange circle
  • An orange triangle

Microsoft Shopping Campaigns serve on mobile devices.

  • True
  • False

Elodie is running shopping campaigns for her new website. Which bid strategies are available to her?

  • Maximize conversions
  • Enhanced cost per click
  • Target return on advertising spend
  • Maximize clicks

What are two ways you can create a Microsoft Shopping campaign?

  • Copy a search campaign in Microsoft Advertising Editor.
  • Import using the Facebook Import tool.
  • Import using your Google Shopping campaign.
  • Create a new shopping campaign in Microsoft Advertising User Interface.

The store name in a product ad is taken from the advertiser’s product feed.

  • True
  • False

Contoso Kitchen Supplies are running product ads. When a searcher clicks on their ad, which of the following happens?

  • The searcher will be sent to the Contoso Kitchen Supplies’ website.
  • Contoso Kitchen Supplies will be charged per 1000 impressions of their product ad.
  • The ad expands into a pop up description of the product within the search engine results page.
  • Contoso Kitchen Supplies will be charged on a cost per click basis.

Contoso Jewelry Store wants to start using product ads and Microsoft Shopping Campaigns from scratch. What is the correct sequence of step: they need to follow in order to do this?

    1. Create a Microsoft Merchant Center Store
    1. Create and upload a product feed
    1. Create their shopping campaign
    1. Claim their domain

What are some best practices when trying to optimize your description in the product feed?

  • Ensure the description is accurate to the product.
  • Ensure the ad product description is similar to the description of the product on the page.
  • Include all relevant keywords in the description.
  • Use HTML coding in the field to avoid description errors.

Which of the following are benefits of utilizing local inventory ads?

  • Promote products that are only available in store.
  • Highlight products which are for sale online only.
  • Highlight your brick and mortar store locations.
  • Increase traffic both online and in your physical stores.

Price drop extensions work on both search and product ads.

  • True
  • False
  • 1 Week
  • 10 Days
  • 3 Weeks
  • 30 Days

What are benefits of using the onsite Product Listing Ads (PLAs) solution in a retail media program?

  • PLAs feature multiple clickable components, allowing you to tell an on-brand story.
  • PLas offer a pay-per-click advertising solution for brand advertisers who want to increase clickthrough and sell-through of products.
  • PLAs highlight key products next to competitors and take category ownership.
  • Brand advertisers only pay when a shopper clicks on a PLA.
  • Never bid on product SKU product groups
  • Leave it the same
  • Reduce your bids
  • Increase your bids

Contoso Clothing has frequent updates to the sale price and product availability attributes for specific products in their campaign. They also do not have an API set up. Which of the following is Contoso Clothing’s best option?

  • Submit these updates via a product inventory update feed.
  • Submit their full product feed to make these updates.
  • Submit their full product feed every hour.
  • Submit their full product feed with these updates when they reach the 30 day threshold.

How can using the Google Merchant Center import tool benefit an advertiser?

  • Enables an advertiser to keep fresh data.
  • Enables an advertiser to import product offers.
  • Enables an advertiser to use one feed file for Google and Microsoft Advertising.
  • Enables an advertiser to import search campaigns and feed files in one import.

What is the Microsoft Advertising product ad maximum file size for the product image?

  • 3.9 MB
  • 39 MB
  • 3.9 GB
  • 39 GB

You can use the search term report for shopping campaigns.

  • True
  • False
  • Their images should not contain watermarks.
  • Their images should have a maximum size of 220px by 220px.
  • They should use promotion text in the images.
  • Their images should contain a ‘pop effect’ using a white background.

Which of the following is a way to verify your domain when setting up Microsoft Advertising shopping?

  • Via universal event tracking tag
  • Using the reporting tab in the Microsoft Advertising User Interface
  • Via Microsoft Advertising editor
  • Via the keyword planner

Nicole has verified her domain with universal event tagging for other Microsoft Advertising products, but will still need to verify her domain again for Microsoft Shopping.

  • True
  • False

How does Microsoft Advertising define impression share?

  • The number of times your ad is shown.
  • The percentage of time your ad shows up higher than your competitors.
  • The number of times an ad is shown divided by the total number of impressions.
  • The total number of impressions.

Ted wants to create a store in the Microsoft Advertising User Interface (UI). Where does Ted need to go in the UI to do this?

  • Bing ads editor
  • Keyword planner
  • Microsoft Merchant Center
  • Reports tab

Zoe is setting up Microsoft Advertising Shopping. Select three ways in which Zoe can verify her domain.

  • Using Bing Webmaster Tools
  • Via universal event tracking tag
  • Import via Google Search Console
  • Upload a CSV of the website pages via file transer protocol to the Microsoft Advertising User Interface.

Contoso Hair Supplies wants to run a report that shows performance data such as clicks, impressions, and conversions for each product group in their feed. Which report should they run?

  • Product partition report
  • Product match count report
  • Product dimension report
  • Product search term report

Contoso Toys has decided to create a “catch-all” campaign with an all-products product group in it. As a best practice, how should they bid in this scenario?

  • Make their all products ‘catch-all’ bid double their item ID bids
  • Never bid on ‘all products’
  • Have lower bids and a low campaign priority setting
  • Increase their bids

Which of the following advertisers would NOT be eligible to use Microsoft Shopping Campaigns?

  • An adult online retailer.
  • An offline only apparel retailer.
  • An online cat products store.
  • An online hair products retailer.

Contoso Jewelry store wants to review the import status of their most recent Google Merchant Center import. Where will they find this in the Microsoft Advertising User Interface?

  • In the Feeds tab in their Microsoft Merchant Center Store.
  • In the Import tab in their Microsoft Merchant Center Store.
  • In the Summary tab in their Microsoft Merchant Center Store.

How many custom label attributes can you add for each product?

  • 4 Labels
  • 5 Labels
  • 10 Labels
  • 14 Label

Contoso Shoes want to explore which websites their product ads have appeared on. Which report should they run?

  • Product search term report
  • Destination URL report
  • Website URL (publisher) report
  • Product share of voice report

Amelia wants to run a report that shows performance data such as clicks, impressions, and conversions for each product in the feed. Which report should Amelia run?

  • Product match count report
  • Product partition report
  • Product dimension report
  • Product search term report

Contoso Films wants to filter their products. Which of the following attributes cannot be used to filter their products in a shopping campaign?

  • Condition
  • Price
  • Product category
  • Product type

Which report should you run to see what your audience is searching for when your product ads are shown?

  • Negative keyword conflict report
  • Product partition report
  • Search term report
  • Product dimension report

Which of the following are examples of product ad enhancements?

  • Product weight extension
  • Free shipping
  • Merchant promotions
  • Product condition

What are the benefits to opting-in to the automatic item update in your Microsoft Shopping Campaigns’ feeds?

  • Pulls up-to-date product information from your website.
  • Allows you to keep running your ads for out of stock items.
  • Prohibits running ads for out-of-stock items.

Which of the following is an optional attribute when creating your product feed?

  • Sale price
  • Description
  • Price
  • Image link

Contoso Cameras wants to run ads that have rich product information, including a product image and store name. What types of ads should they create?

  • Expanded text ads
  • Dynamic search ads
  • Product ads
  • Responsive search ads

Contoso Lighting wants to set up Local Inventory Ads (LIAs) for their Microsoft Shopping Campaigns. In what order should the following steps be taken to set up them up?

    1. Provide store location data
    1. Upload online product information
    1. Upload inventory information
    1. Enable the Shopping campaign into LIA

Which of the following statements about the redirect URL attributes in a product feed file is true?

  • It should eventually link to the same landing page as the link/mobile link columns.
  • The redirect link may be placed in the link or mobile link columns.
  • It will override URLs in the link and mobile link attribute columns.
  • Is the URL of the landing page where the customer eventually ends up.

Contoso Foods are creating a shopping feed and completing the product category field. Microsoft Advertising supports the use of both string such as Electronics > Communications > Telephony > Mobile Phones and Product Category IDs such as ‘267.

  • True
  • False

Contoso Cameras wants to group their products into the following sets: high margin products, special offers, and seasonal offers. Which feed field can they use to do this?

  • Product type
  • Product categor
  • Custom product IDs
  • Custom labels

The products rating feed file is contained in the shopping feed file.

  • True
  • False

A product appears in both a high priority (campaign A) with a bid of $1, and low priority (campaign B) with a bid of $10. Which will be used for a relevant query?

  • Campaign A
  • Campaign B
  • Neither because it is a duplicate conflict.
  • The platform will alternate.

Contoso Kitchens wants to implement product ratings but do not have a feed file for this. They’ve heard that ratings from one supplier do not require an additional feed. Which supplier is this?

  • Reevoo
  • Trustpilot
  • Feefo
  • Bazaarvoice

Which of the following are acceptable feed file types?

  • ZIP
  • XLS
  • GZ
  • TXT

Contoso Cameras’ campaigns have been running for six weeks. Where can they find reporting and analysis for their shopping campaigns?

  • Settings tab
  • Reports tab
  • Campaign grid
  • Microsoft Merchant Center

Which of the following Share of Voice attributes can you include in the product dimension report?

  • Iimpression share
  • Benchmark bids
  • Each of your competitor’s individual bids on that product
  • Benchmark click-through rate

In a shopping campaign, bidding should be higher when reaching a more granular level.

  • True
  • False

What does the non-targeted report in ‘store issues’ tell you?

  • How many offers are not targeted with bids in a campaign.
  • How many offers are not targeted with filters in a campaign.
  • How many offers are targeted with filters in a campaign.
  • How many offers are targeted with bids in a campaign.

Which of the following statements is true about shopping campaigns?

  • Ads are automatically created from your website content.
  • Ads do not require a store name.
  • Ads do not contain images.
  • Ads are created from product feed data.

Contoso Widgets is a new advertiser creating a new store in Microsoft Merchant Center and their store is rejected. What are possible reasons for this?

  • They are identified as an adult advertiser.
  • They are attempting to claim an unverified domain.
  • Contoso Widgets’ domain has been correctly verified.
  • There is no real privacy policy on their website.

Which of the following are useful Microsoft Advertising reports for your shopping campaigns?

  • Product image report
  • Product GTIN report
  • Product dimension report
  • Product partition report

Clicks on product ads are charged on what basis with Microsoft Advertising?

  • Cost per acquisition
  • Cost per thousand impressions
  • Cost per click

Which of the following are required attributes when creating a shopping feed?

  • Price
  • Product category
  • Product type
  • Description

Product ads contain which of the following?

  • An online cat products store.
  • A product image
  • Product price
  • Sitelink extensions

Which of the following statements describe the benefits of setting up a Smart Shopping campaign?

  • Saves you time.
  • Combines a streamlined and simple campaign structure with automated optimizat a query level.
  • Serves product ads on search and responsive ads on native.
  • Allows you to have tight control over your optimization levers.

Which of the following statements are true about Smart Shopping?

  • Uncapped budgets are recommended.
  • You can have a granular and complex structure with multiple ad groups.
  • Only one ad group is allowed.
  • Selecting either maximize conversion value or target return on advertising spend is allowed.

Hugo is setting up a new shopping campaign for a new product line. Which bid strategy can Hugo use if using a third party bid management tool?

  • Enhanced cost per click
  • Target return on advertising spend
  • Maximize clicks

When Contoso Clothing is submitting partial feed updates, which of the following attributes can be updated without editing their full feed?

  • Price
  • Availability
  • Title
  • Description
  • Sale price

Which of the following is a best practice for shopping campaign structures?

  • Break out product groups by value, then bid accordingly
  • The more granular your product group, the lower the bid
  • Bid higher on all product ‘catch-all’ product groups
  • Do not bid on granular product groups

Julian has been hired as a consultant by Contoso Kitchens to help run PromotelQ ads. Julian recommends running a banner ad for their newest product on a home appliance store site. What type of advertising is this?

  • Onsite
  • Offsite

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